Sociological Approaches of Telecom Technologies
- Contemporary works in the sociology of Technology offer numerous critics of the classical divide between technical and social features. It has been shown that the success or failure of technical innovations rests on their capacity to integrate various organizational and interactional features. This course aims at providing students with a general background in the sociology of ICTs. The main goal is to gain a better understanding of ICT's uses or resistance to change in firms. Various case studies of ICT's uses and innovations, either in professional or ordinary, mundane contexts, will be discussed. Drawing from those studies, the course presents an array of methods of methods for qualitative data collection and analysis.
readings et études de cas fournis
General Introduction (L.Draetta and M.Relieu)
Remote, mediated interaction analysis (M.Relieu)
• Each remote interactional device proposes an explicit or implicit model of how to interact with each other in a given context.
• Mobile communications : written and oral mobile phone conversations. Case studies based on natural data recordings.
• Videocommunication and telepresence.
• Case studies of various videocommunication uses, either in professional or in ordinary domestic settings.
Innovation Studies (L.Draetta)
Technical innovations involve many people, objects and symbols, but also organizations, habits and values. Each innovation can be studied not only for its one sake, but also through the process in which it is embedded.
• The firm as a socio-technical system
• Social networks and the logics of action
• Conditions of the production of innovations : cooperation and consensus
• A grid to study innovation
An initiation to the qualitative methods of ICTs' Sociology.
• Observing activities through audio and video recordings(M.Relieu)
Questioning individuals and groups (L.Draetta)
• Interviews and Focus Groups.
Nb hours per week: 3.00
Control form: Contrôle continu et exposé